166 notes tagged as ["delivery"]

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  • DELIVERY, STRATEGY, TRENDS

    This survey report reveals that while organizations understand the importance of last mile delivery, operational transformation still hasn’t followed. The last mile has changed, but many organizations are still treating last-mile delivery as a cost center, tracking metrics like cost per delivery, carrier rates, and route efficiency without considering the customer experience. 

    It’s an approach that doesn’t reflect reality. For many customers, delivery is now the only part of the supply chain they actually experience—and it directly shapes whether they return.

  • CONVERSION, CROSS BORDER, CUSTOMER BEHAVIOUR, DELIVERY, PRICING, RETURNS

    This report synthesizes consumer behavior and other market insights across a dozen major destination markets in Europe, North America and Australia, some of Landmark Global’s key destination countries, to help e-tailers understand where expectations converge, where operational choices matter most, and how e-logistics performance increasingly determines success in cross-border expansion.

    What you’ll find inside:

  • AI, DELIVERY, SEARCH

    Increasingly, shoppers aren’t beginning their journey on a retailer’s website. Instead, they’re asking ChatGPT what to buy. They’re scrolling TikTok Shop. They’re clicking marketplace recommendations. According to Gartner, by the end of 2026, traditional search engine volume is expected to decline by 25 percent as consumers shift toward artificial intelligence chatbots and other virtual agents for discovery. That means the front door of commerce is no longer controlled by the retailer.

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  • CROSS BORDER, DELIVERY, STATS

    DHL global connectedness report 2026

    At first glance, the world seems to be pulling apart. But the data tells a different story. The world is not disconnecting – its connections are evolving. Explore the latest findings in the 2026 DHL Global Connectedness Report. The world finds itself in a period of profound geopolitical and economic uncertainty. For leaders in both the public and private sectors, volatility has become a part of daily decision-making. In such an environment, assumptions can be misleading – and facts matter more than ever.

  • CUSTOMER EXPECTATION, DELIVERY, FASHION, TRENDS

    Fashion fulfilment solutions: What fashion brands need from fulfilment

    If your fashion brand is scaling fast, fulfilment is often the first place where cracks begin to show. What once worked with a single warehouse, a handful of markets and manageable order volumes quickly becomes a bottleneck as international demand, delivery expectations and returns volumes increase.

    One thing’s for sure: fulfilment is no longer just a back-office function for ambitious brands in the fashion space. It’s a defining part of how businesses scale, compete and protect margins.

  • DELIVERY, LOYALTY, STRATEGY, SUPPLY CHAIN

    Beyond buy: Securing the post-purchase supply chain

    As the retail market continues to change and e-commerce becomes more dominant, delivery disruptions have evolved from isolated inconveniences into signs of deeper structural issues across the supply chain.

    These challenges are no longer confined to the last mile; instead, they often stem from fragmented upstream systems, inventory mismatches, and poor coordination between distribution, carriers and customer support. With more than 120 million packages stolen from U.S. porches last year and up to 15% of deliveries in urban areas failing to arrive, retailers face mounting pressure to protect margins and maintain customer trust.

  • CROSS BORDER, DELIVERY

    What Amazon/UPS/FedEx shifts mean for European retailers in 2026

    Imagine this: you’re a retail executive enjoying a steady partnership with a major parcel carrier, when suddenly the ground shifts beneath your feet. In 2026, that’s not a hypothetical scenario, it’s exactly what’s happening in the delivery world. UPS is dramatically cutting the volume of Amazon packages it carries, FedEx is overhauling its network and even delivering on Sundays, and upstart regional carriers like OnTrac and Veho are racing to fill gaps with new services. It’s a wake-up call for European merchants: the era of relying on a single carrier is over. In a volatile market, ​​ multi‑carrier contingency isn’t just a cost hack, it’s a strategic necessity for resilience and growth.

  • AI, DELIVERY, PRICING, TRENDS

    6 Retail trends to watch in 2026

    Another year has come and gone, but the retail industry chugs ever onward. From pricing dynamics to the shifting state of malls, here are the trends we’ve got our eye on in 2026. Factors like a weakening job market, rising health care costs and other affordability pressures continue to undermine discretionary budgets, pushing consumers to seek out value.

    A 2025 retrospective would no doubt include both tariff upheaval and a surge in generative AI investing — two trends Retail Dive expects to continue in the year ahead. Retail also continues to face a challenging economic landscape, which impacts the outlook for core pieces of the industry, including consumer spending, deal-making and distressed retail.

  • BEST PRACTICE, DELIVERY, STRATEGY

    12 Strategies for ecommerce shipping in a changing landscape

    eCommerce shipping has many moving parts, and teams need a defined approach to keep costs and delivery times under control. A shipping strategy provides that structure by clarifying how orders are fulfilled, how carriers are used, and how routing decisions are made. This guide explains the practical methods ecommerce operators rely on to manage shipping costs and improve delivery accuracy. It also shows how Locus supports planning, routing, and real-time adjustments for high-volume operations.

  • AI, DELIVERY, TRENDS

    From discovery to doorstep: 2026 delivery trends reshaping retail

    In 2026, the front end of retail and the back end of delivery are no longer separate worlds. AI assistants compare products and delivery promises in seconds. Retail media networks monetize tracking pages. Shoppers switch between home, store, lockers, and cross-border offers without thinking about channels at all. This article looks at one of the most important 2026 delivery trends in our research: the evolution of retail demand itself. It’s the context that all the 2026 hot topics we have identified sit inside.

  • DELIVERY, TRENDS

    The future of delivery: Key trends shaping 2026

    Ten delivery trends that decide who wins customers and margin in 2026. Delivery is no longer back-end plumbing. It is where brands keep or break their promises, where logistics costs become real, and where shoppers quietly decide whether to buy again. This research report maps ten interconnected trends that are reshaping delivery across the EU and the UK, from AI and platforms to regulation, resilience, and retail demand.