1328 notes tagged as ["Best practice"]
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AI is changing how people search — and how your brand shows up. SEO still matters, but it’s no longer the whole story. With AI-driven answers reshaping how information is found and shared, Answer Engine Optimization (AEO) has become the key to ensuring your content — and your brand — stay discoverable.
What you’ll learn about AEO
In this guide, discover the AEO Maturity Model, a research-backed framework designed to help you:
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Even the best newsletters stall when engagement metrics get fuzzy, bots inflate your clicks, or personalization falls flat. This guide breaks down what top publishers are actually doing to grow loyal, revenue-ready audiences — and how you can apply the same tactics immediately.
Inside, you’ll find proven, practical strategies pulled from Omeda client data and the 2025 State of Audience Report — no guesswork, no fluff.
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Gathering customer feedback is an essential step in the process of improving your business. To create a positive user experience and improve customer satisfaction, businesses must have an effective means of learning what their customers like and don’t like about their product or service.
In this article, we explore why you should be collecting customer feedback, how to ask for feedback with emails and how to use that feedback to optimize the customer experience.
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From rankings to revenue: How SEO drives business growth
In today’s digital landscape, success hinges on more than just having a visually appealing website. At the heart of any thriving online business is search engine optimisation (SEO), a strategic approach that drives traffic, converts visitors, and ultimately boosts revenue. As the internet evolves, so too do the methods and metrics by which we measure growth. Understanding how to leverage modern SEO tactics can be the key to unlocking significant revenue opportunities.
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3 Ways legacy brands can win in the new era of ecommerce
Retailers can no longer win over consumers with product and price alone. More than half (52 percent) of consumers from PwC’s 2025 Customer Experience Survey said they stopped using or buying from a brand after they had a bad experience with its products or services. It’s not just a consumer problem. The same report showed 70 percent of executives think customer expectations are a moving target, changing faster than their company can keep pace.
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Chatbot vs. AI agent: What’s the difference and how to make the right choice
Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s often misunderstood, especially by non-technical founders. Words like “chatbot,” “AI assistant,” and “agent” get used interchangeably, even though they represent very different capabilities.
That confusion can lead to misaligned features, wasted development time, and missed opportunities for automation or personalization.
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The ultimate guide to audience activation
Your segmentation research is packed with valuable insights. But too often, your market research ends up sitting in a report instead of driving real impact. In our Audience Activation guide, we’ll show how you can apply your research insights to media purchases to help optimize ad spend, reach the right consumers, and cut wasted impressions.
Discover how Audience Activation can:
Improve advertising reach by ensuring the right people see the right message
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12 Strategies for ecommerce shipping in a changing landscape
eCommerce shipping has many moving parts, and teams need a defined approach to keep costs and delivery times under control. A shipping strategy provides that structure by clarifying how orders are fulfilled, how carriers are used, and how routing decisions are made. This guide explains the practical methods ecommerce operators rely on to manage shipping costs and improve delivery accuracy. It also shows how Locus supports planning, routing, and real-time adjustments for high-volume operations.
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2025 Customer experience survey
In today’s market, customer experience isn’t just a brand pillar, it is the brand. Each moment is a referendum on trust, and customers often vote with their wallets. In PwC’s 2025 Customer Experience Survey, more than half of consumers (52%) say they stopped using or buying from a brand because they had a bad experience with its products or services, while nearly a third (29%) stopped due to poor customer experience, either online or in-person.
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80% of Greek consumers shop outside of the EU
A growing share of EU online shopping is flowing to marketplaces based outside the European Union. Greece has emerged as an extreme example of this shift. Recent survey data shows that roughly 80 percent of Greek consumers have purchased from at least one non-EU e-commerce platform, with Temu and Shein standing out as the most frequently mentioned marketplaces.
This development is more than a short-term consumer trend. It reflects bigger structural changes in European e-commerce, affecting price expectations, competitive dynamics, logistics, and regulatory priorities across the EU.
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The 2026 guide to AI for marketing leaders
For years, martech and AI investments delivered only incremental gains. Data remains scattered. Workflows are still manual. Teams still operate in silos. What’s missing isn’t more technology — it’s transformation. This guide reveals how to make that shift — moving from disjointed tools to orchestrated outcomes, static profiles to real-time intelligence, and manual decisions to adaptive AI agents.