State of AI in retail and CPG

The 2026 survey identifies key AI trends being adopted in retail and CPG institutions around the world. Read this report to discover how evolving adoption patterns and technology priorities are redefining customer experiences, employee productivity, and competitive strategy for the future of retail and CPG. Unveil how AI is powering agile, resilient retail supply chains through robotics, automation, and real-time fulfillment—maximizing efficiency, responsiveness, and throughput from warehouse to last-mile delivery.

• Where leading retailers are investing in AI right now

• How to streamline operations with AI — from storefronts to warehouses

• New ways to deliver consistent, personalized customer experiences

• A practical roadmap for AI-led transformation across your business